Vakairos (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our platform (collectively, the “Services”).

This Privacy Policy is designed to comply with applicable laws and payment processing requirements, including those set forth by Stripe.

1. INFORMATION WE COLLECT

We may collect information about you in a variety of ways, including:

a. Personal Information

Information you voluntarily provide to us, including:

  • Full name

  • Email address

  • Phone number

  • Billing and mailing address

  • Date of birth

  • Government-issued identification (if required for verification)

  • Employer information (if using employer-sponsored services)

b. Financial Information

To facilitate payments and account functionality, we collect:

  • Payment method details (e.g., debit/credit card information)

  • Bank account information (for deposits and withdrawals)

Note: Payment data is processed and stored securely by our third-party payment processor, Stripe. Vakairos does not store full payment card numbers.

c. Account & Usage Data

  • Login credentials

  • Transaction history

  • Travel preferences and itinerary data

  • Platform usage behavior (pages visited, clicks, session duration)

d. Device & Technical Data

  • IP address

  • Browser type

  • Device identifiers

  • Cookies and tracking technologies

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Provide, operate, and maintain our Services

  • Create and manage user accounts

  • Facilitate payments, deposits, and withdrawals via Stripe

  • Personalize travel recommendations and group experiences

  • Communicate with you regarding your account, transactions, or support inquiries

  • Send updates, promotional materials, and service notifications (you may opt out at any time)

  • Detect and prevent fraud, unauthorized transactions, and illegal activity

  • Comply with legal and regulatory obligations

3. PAYMENT PROCESSING (STRIPE)

We use Stripe as our third-party payment processor. By using our Services, you agree to be bound by Stripe’s Privacy Policy and terms.

Stripe may collect and process:

  • Payment information

  • Identity verification data

  • Transaction metadata

Stripe’s use of your personal information is governed by their Privacy Policy. Vakairos only receives limited information necessary to confirm transactions and manage accounts.

4. HOW WE SHARE YOUR INFORMATION

We may share your information in the following situations:

a. Service Providers

With trusted third-party vendors who assist in:

  • Payment processing (e.g., Stripe)

  • Hosting and infrastructure

  • Analytics and performance monitoring

  • Customer support tools

b. Business Transfers

In connection with any merger, sale of assets, financing, or acquisition.

c. Legal Compliance

If required to do so by law or in response to valid legal requests (e.g., subpoenas, court orders).

d. Protection of Rights

To protect the rights, property, or safety of Vakairos, our users, or others.

5. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including:

  • Encryption of sensitive data

  • Secure HTTPS connections

  • Role-based access controls

However, no electronic transmission or storage system is 100% secure, and we cannot guarantee absolute security.

6. DATA RETENTION

We retain your information for as long as necessary to:

  • Provide our Services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

When no longer needed, your data will be securely deleted or anonymized.

7. YOUR PRIVACY RIGHTS

Depending on your location, you may have rights including:

  • Access to your personal data

  • Correction of inaccurate data

  • Deletion of your data

  • Objection to processing

  • Data portability

To exercise these rights, contact us at: [Insert Contact Email]

8. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Enhance user experience

  • Analyze site traffic

  • Remember user preferences

You can control cookie settings through your browser.

9. THIRD-PARTY LINKS

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

10. CHILDREN’S PRIVACY

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

11. INTERNATIONAL DATA TRANSFERS

If you access our Services from outside the United States, your information may be transferred to and processed in the United States.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify users of any material changes by updating the “Effective Date” above.

13. CONTACT US

If you have questions about this Privacy Policy, please contact us:

Vakairos LLC
4313 22nd St. N St Petersburg FL, 33714
info@vakairos.org

By using Vakairos, you acknowledge that you have read and understood this Privacy Policy.